Storage and Distribution
Our purpose built 35,000 sq ft warehouse and distribution centre was opened in March 2008. Fully integrated with our manufacturing Management Information System we are able to provide real time information regarding manufacturing specifications and delivery dates from our Maxwell Street factories.
The warehouse and distribution facility is managed and measured independently of our manufacturing factories. Specific KPI have been developed and are reviewed monthly at board level. Measured KPI include
- Delivery right first time
- Delivery on time
- Stock turn
- Stock availability
- Customer satisfaction
- Slow moving and redundant item management
- Sub contractor performance
On Line facilities
E4Print provides customer access directly to our MIS enabling real time interrogation of critical aspects of our service including:-
- Delivery history
- Stock availability
- Scheduled deliveries
- Order placement
- On Line Proofing
- Form design
- Pricing information
- Pictorial representation of forms
- Product search and identification
We recognise that our operations have the potential to affect the environment. Harlow Printing meets all legal and regulatory requirements. Indeed, we regard it as critically important that we continuously improve all aspects of our environmental performance. Therefore we ensure that while satisfying the demanding requirements of our clients, our goods, services and internal housekeeping comply with environmental legislation and best practice.
In partnership with County Durham Environmental Trust (CDENT) and Groundwork South Tyneside and Newcastle we have designed and developed a wildlife garden at our new warehouse and distribution centre. The garden is a biodiversity project providing a natural habitat for endangered flora and fauna. Local schools have been involved in the planting of many hundreds of shrubs and trees over the last several months. The garden is now available as a curriculum resource for local schools providing opportunities for the practical application and appreciation of habitat, environment and indigenous species. We have been the recipient of many awards for environmental good practice including:
Evening Chronicle Environmental business of the year award
STEP awards for environmental good practice
South Tyneside Borough Council Gold award for environmental good practice