Services

Harlow Printing Limited has been providing a Print and Print Management Service since 1947 to an evolving and increasing customer base.

  • The NHS
  • Public Sector Organisations
  • Local and National Businesses

At Harlow Printing we believe a personal service is critical to the successful provision of a Print Management Service.  External and Internal Account Managers are assigned to customers ensuring a speedy and knowledgeable response to enquiries.

Appointed Account Managers are responsible for all aspects of Customer Service Management:

  • Telephone communication and service updates
  • Pricing and delivery proposals
  • Pro-active advice in relation to cost savings, product specifications sustainability and innovation
  • Management information reports
  • Delivery performance
  • Customer satisfaction
  • Quarterly review meetings
  • Adherence to service critical KPI

In March 2008 we opened a purpose built 35,000 sq ft Warehouse and Distribution Centre. Fully integrated with our Management Information System, we are able to offer the following:

  • Real time information regarding manufacturing specifications and delivery dates from our other manufacturing sites.
  • State of the art Bar Code System
  • Detailed pick and wrap conformance
  • Stock turn and availability
  • Slow moving and redundant item management
  • Delivery history
  • Scheduled deliveries