National Health Service
Harlow Printing Limited are one of the largest independent print suppliers to the NHS in the UK. During the past 50 years, we have formed partnerships with many NHS Trusts as well as prestigious medical institutions.
We currently provide a stock managed print service to over 50 NHS Trusts and CCGs with partial or exclusive agreements with many of the collaborative purchasing hubs. Working in partnership with many Trusts we have significantly reduced expenditure and improved service.
Utilising our internet trading application E4print, we are able to provide 24/7 access to all of our customers enabling them to place orders, check deliveries, stocks, progress proofs and form design managing variable data.
The e-commerce solution provided by Harlow Printing Limited has seen the successful and seamless integration of many of our customer’s purchasing systems with our own MIS through the use of a cXML patch. The accounting functionality may also be integrated through data export in Excel or similar file formats minimising invoicing errors to less than 1%.
We currently have several NHS contracts awarded through the OJEU tendering process which are now in their 12th year having retendered and subsequently re-awarded due to the savings and zero inflation policy we have adopted as well as the superb customer service levels we achieve.
In line with our ISO9001 accreditation service levels are monitored through the use of a documented reporting system and pre-defined KPI.